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Shipping Policy

Shipping Policy

Last updated: June 2026

At Holistic OM, we are committed to delivering your spiritual tools safely and efficiently. Here is everything you need to know about our shipping process.

Free Shipping

We offer free standard shipping on all orders — no minimum purchase required. Every order ships free, worldwide.

Processing Time

  • Order processing: 1–3 business days after payment confirmation
  • Orders placed on weekends or holidays will be processed on the next business day
  • You will receive an email with tracking information once your order has shipped

Estimated Delivery Times

Destination Estimated Delivery
United States 7–15 business days
Canada 10–20 business days
United Kingdom 10–20 business days
Europe 10–25 business days
Australia / New Zealand 15–30 business days
Rest of World 15–35 business days

Please note: Delivery times are estimates and may vary due to customs processing, local postal services, or unforeseen circumstances.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order at any time on our Track Order page.

Customs and Import Duties

For international orders, please be aware that:

  • Your order may be subject to import duties and taxes, which are levied once the package reaches your country
  • These charges are the responsibility of the buyer
  • We have no control over these charges and cannot predict their amount
  • Contact your local customs office for more information

Shipping Address

Please ensure your shipping address is correct at the time of purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, contact us immediately at support@holysti.com.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe:

  1. Check your tracking information for the latest status
  2. Contact your local post office with the tracking number
  3. If the package is still unlocated, contact us at support@holysti.com and we will investigate and arrange a replacement or refund

Contact Us

For shipping questions, contact our support team: